• The Revenue Management begins with the collection of usage data from network elements in order to determine the "amount" of service the subscriber used.
• Bill calculation ensues, using rate plan, discounting and bundling information, to calculate the customer’s bill. Taxation is applied.
• A printable invoice and statement are generated, incorporating any marketing messages.
• The A/R and collections function handles payment processing and handling of delinquent accounts.
• The intercarrier settlement function manages the costs of telecommunications services bought from and sold to the service provider from other service providers.
• The revenue assurance function analyzes and verifies the flow of revenue information through the billing system to insure no revenue leakage is occurring.
• The EBPP (Electronic Bill Payment & Presentment) function allows customers to view their invoices and pay for their services online.
   

The following describes the functions of the comprehensive Revenue Management module in more detail. Please contact Sigma directly for more information.

• Billing & Rating
  Billing begins with the collection and mediation of millions of records of telecom service usage data. OmniCare uses rate plan information to rate the usage by time of day, duration, location, or dozens of either criteria. Monthly charges are applied, and discounts calculated by service, by bundle, or by volume. This function supports taxation calculations for Canada, the US and five European countries, as well as multiple currencies.
• Invoice/Statement Generation
  OmniCare manages setting up and maintaining bill formats, and the production of invoices based on accounting cycles or demand. It generates printable invoices, or alternately produces standardized electronic invoice and statement files. Built-in interfaces seamlessly integrate with print vendors.
• A/R & Collections
  OmniCare processes payments received from customers in many forms, including checks, credit cards, and pre-authorized payment plans. The process handles delinquent accounts, coordinating follow-up actions, calls and letters. The credit limit management function is a valuable fraud management tool.
• Settlement Management
  Service providers frequently buy from and sell to other service providers, to fill in gaps in their networks, or to provide services outside their scope, like directory assistance and international long-distance. OmniCare records and monitors the contracts and costs of intercarrier wholesale service arrangements. OmniCare controls and reports help reconcile monthly invoices received from other service providers, typically generating significant cost corrections and savings.
• Electronic Bill Payment & Presentment
  OmniCare enables subscribers to inspect their invoices, view daily usage, and pay for their services online, using a secure web portal.
• Reporting & Querying
  OmniCare generates a variety of revenue management reports, such as billing reports providing the billed revenue for the month, taxation reports summarizing federal and other taxes for the month, as well as sales, call, and traffic reports. The system also produces usage reports to flag accounts with high or unusual usage patterns to support fraud management.
• Revenue Assurance
  OmniCare’s built-in features closely track revenues and guard against revenue loss, helping service providers achieve greater operational control and profitability. Numerous management reports support the revenue assurance process by analyzing and verifying the flow of revenue information through the billing system to insure no revenue leakage is occurring.