At Sigma, we work behind the scenes to help telecom service providers operate faster, better and more cost-effectively. For over 10 years, the industry's top carriers and most innovative resellers have relied on Sigma solutions to process and bill their high-volume customer orders. As new communications services are introduced in the market, Sigma provides the customer care and billing applications to capture new demand for service and unlock new revenue streams. We also help telecom operators around the world manage facilities, track number pools, and get intercarrier settlement under control.

At Sigma, we help our customers tap into the newest revenue streams using our software solutions.

We pride ourselves as the experts on integrated customer, order and revenue management. Our software engineers and professional services consultants deliver valuable applications to leading-edge operators for customer care, order workflow management, and revenue assurance, bringing about direct improvement to their bottom line. We introduced ground-breaking systems that helped next-generation providers automate their business support functions, and that let retailers effortlessly resell lucrative telecom services to their existing customers. Today, we are helping to tap into the newest revenue streams related to next generation Internet and VoIP services.

Our experts have been helping deliver customer, order and revenue management solutions to our customers since 1994.

Sigma Software is a leading provider of high-performance customer, order and revenue management software for the telecommunications industry and related vertical markets. The company’s value proposition is to support profitability and customer satisfaction via reduced operating costs, enhanced call centre productivity, maximized revenue, and reduced churn. Headquartered in Toronto, Canada, Sigma’s international client base covers traditional and next-generation service providers, resellers and utilities, including Bell Canada, Sears Canada, Primus, Bullseye Telecom, ACN US, Portugal Telecom, Zamtel and many others. Sigma has been delivering on its vision to reliably and efficiently automate high-volume business process transactions for the best performance/price ratio in its markets since 1994.

History

The Sigma Group of companies (www.sigmagroup.ca) was founded in 1990 in Toronto to provide innovative software products and professional services initially focusing on the telecommunications sector. The company has grown significantly since then, and now provides technology services to a broad range of international customers. Thanks to the company’s strong management team and insistence on excellence at all levels, Sigma Group continues its global leadership position. Besides Sigma Software, other companies in the group include:

Sigma Systems

Sigma Systems (www.sigma-systems.com) s the leader in designing, developing and deploying broadband OSS solutions including the creation, management, provisioning and diagnosis of broadband services. The company's award-winning Service Management Platform empowers broadband service providers for cable, wireless and satellite to automate their service delivery environment, significantly lower their operating and capital expenses, and leveraging their existing technology and back-office investments. Sigma is also the first OSS provider to deliver automated service provisioning solutions for high-speed cable Internet, interactive TV and cable telephony services.


Sigma Global Solutions

Sigma Global Solutions (www.sigmaglobal.ca) is dedicated to providing superior, cost-effective technology solutions to businesses by combining the best of onsite, onshore and offshore delivery models. Sigma Global provides a broad range of services, including: Custom Solutions Development, Product Development for Software Vendors, Application Management, and Technology-Enabled Services. In 2001, Sigma opened its 42,000 sq. ft. technology centre in Pune, India. This centre is technically advanced and staffed by highly-trained professionals who can offer a wide range of skills and services. The Canadian technology delivery centre headquartered in Toronto provides local accountability and project management.